Bienvenue sur le Centre d'aide

Si vous ne trouvez pas votre réponse, nous vous dirigerons vers notre formulaire de contact.

The data on my server is encrypted and a message asks me for a ransom. What should I do ?

You are a victim of a criminal offense; you need:

- do not pay

- disconnect your server from the internet

- do not turn off infected computers

- notify your IT service provider to prepare you to use your server

- contact the police department so that it investigates the new technology come to make the findings.

Cette fiche a-t-elle répondu à votre question ?

Access to other resource sheets
Contact form access