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  2. Catégories
  3. Suivi de dossier, vos démarches
  4. Je suis victime

0  Achats à distance : que faire en cas de litige ?

0  This question does not apply to foreign nationals

1  I regularly receive phone calls and when I pick up no one speaks. What can I do ? Do I have to call my operator?

1  I came back from shopping and I just realized that I no longer have my credit card. What should I do ?

1  My son was chatting on a social network with a so-called ‘’friend’’ and was filmed naked without knowing it. He is now threatened of being broadcasting on youtube and / or Facebook friends. What can I do ?

0  I am a victim of domestic violence. What can I do ?

0  A door-to-door seller came at my place. I am now afraid he was a crook. What can I do?

0  Bein a victim, where can I file a complaint? Do I have to go to the brigade of where I live or can I go to another unit? Can I do this online?

0  I was the victim of .. (whatever it is). Is the assistance of a lawyer at the various steps of the procedure (filing a complaint, interview (s), court, ...) mandatory, optional, ...?

0  My driving licence, certificate of registry, national identity card, passport was stolen, cqn the gendarmerie or police issue a copy?

2  My IDs were stolen Can I report it and / or file a complaint via internet (online pre-complaint online)?

1  I want to report facts I have been victim of, but I do not wish to file a complaint. How can I do it?

0  I have been a victim of an agression, what should I do ?

0  I am the victim of numerous threatening calls from my former ex-husband, ex-wife, former spouse, ex-wife. What can I do ?

0  Things were stolen in my vehicle, while it was not locked. My insurance will not reimburse me back. Is it necessary to file a complaint?

0  I have been burgled. What should I do? What are the most urgent steps to take?

1  Violences scolaires, harcèlement, provocation au suicide : quel recours pour la victime ?

1  I clicked on a link and had to call a toll phone number. Can I get a refund? Do I have to file a complaint?

1  How to file a complaint against the the persone who stole my phone? Do I have to bring an invoice, my International Mobile Equipment Identity (IMEI) number, ...?

1  I suspect the person who does the housework (housekeeper, home help) is robbing me. What can I do ?

0  I receive phone calls from merchants who say they work for ERDF, GRDF, FRANCE TELECOM. What should I do ? Do I have to answer their questions?

0  I'm harassed on Facebook. I can’t bear it anymore. Can I file a complaint ?

0  I told my teacher that a student was constantly bullying me (insults, threats, jostling, etc.). But nobody believes me. What can I do ?

0  I am victim of extorsion at school. What can I do ?

0  I am harassed at school. Who do I report ?

0  A customer gave a fake banknote to my cashier to pay for her goods. Should we return the banknote? Should we call you? If he presents another valid banknote, what should we do?

0  Regularly, youngsters stay in front of my business and annoy my customers. Can you intervene?

0  A customer brought me a broken down device and asked me to pay him back. He threatened me if I did not pay him back. What should I do ? File a complaint ?

0  I stopped after the cashier a customer who had stolen goods. He agrees to pay for what he took. Do I still have to call the police?

0  A beast is missing in my pasture. Do I have to lodge a complaint? Should I wait a bit?